Elder Helpline
Welcome to the ELDER HELPLINE page. The Elder Helpline is the "face" of our agency’s information and referral services. Certified information specialists answer your calls and respond to your email requests for assistance.
What does the Elder Helpline do?
The Elder Helpline is a single entry point for access to community services for seniors. We respond to inquires from you, for yourself or on behalf of someone you care about, regarding public and private resources and services in your area.
How does the Elder Helpline work?
Based on the information you provide, certified information specialists provide unbiased information about resources and services in your area that may be most capable of meeting your needs, then allow you or your care network to make informed choices. When appropriate, services can be initiate on your behalf.
How do I contact the Elder Helpline?
You can call the Elder Helpline 1-866-41ELDER (1-866-413-5337) or 239-652-6901 between the hours of 8AM-5PM EST. The Agency is closed on all major holidays.
Can I learn more without contacting the Elder Helpline?
Yes, your can browse the following pages to learn more about resources in your community and/or to determine your eligibility for state and federally funded programs.